Site issues: The joy and happiness continues
Posted in Site News with tags Add new tag, blog, mediatemple on November 2, 2008 by Billy DennisIt’s not just this blog, folks:
(2008-10-27) – (gs) Grid-Service Cluster.2 Availability
Incident Tracker status: HIGH view incidents »
UPDATE
Sunday, November 2nd, 2008 at 7:09 pm
We had another service interruption at ~5:45PM which has now been corrected. We apologize for the recurrences we have seen throughout the day. We are continuing to provide data to our vendor whenever possible.
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UPDATE
Sunday, November 2nd, 2008 at 12:42 pm
All services have been restored again as of ~11:30AM Pacific Time. We apologize for the intermittent issues we have been experiencing today thus far.
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UPDATE
Sunday, November 2nd, 2008 at 12:16 pm
We had another recurrence at ~11:00AM that our engineers are now working on. We will provide an update once services have returned. Thank you.
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UPDATE
Sunday, November 2nd, 2008 at 9:49 am
By 8:15AM our engineers successfully restored all services on Cluster.2. During this time some of our customers might have seen “403 – Forbidden†errors. This behavior is standard in some cases when restoring services.
Our engineers have also provided some “debugging†information to our storage vendor, which should provide some further insight into the isolated storage-related problems we have been addressing this week. This issue is a top priority for both us and them.
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UPDATE
Sunday, November 2nd, 2008 at 9:19 am
At ~8:00AM Pacific Time services became unavailable on Cluster.2. Our engineers are bringing the cluster back online at this time. We will update this page shortly with more details.
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